
A Google user
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It is a really fun game. Love it, because it has no ads. Love it, because you can play offline. Love it, because you do not have to connect with Twitter or Facebook! Sadly, because you don't connect to anything, you will have to start all over again when you change phones. All those glitches happen sometimes, but with my Samsung Note 9, 99% of my play time works fine and now waiting for new levels. It is now on level 351.
293 people found this review helpful

Deb Haubrich
Incredibly frustrated. This is the second time the game has failed to open daily. The first time I had to uninstall and reinstall. I love the game but with all the glitches and failure to open, if I have to uninstall again, I won't reinstall. the frustration is not worth it.
1 person found this review helpful
Jam City, Inc.
May 20, 2025
Hi, we're sorry for any inconvenience caused, could you please reach our support team and describe to them your situation in greater detail? They will do their best to get it fixed as soon as possible. This can be done via: https://jamcity.helpshift.com/hc/en/43-frozen-adventures/contact-us/

Stephanie Heyward
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Why can't I continue with the game,it like it's stuck, had to start over at the beginning, I was proud of how far I got, I don't need help on how to play or instructions, are you serious, have been off for months and still can't play what's going on
23 people found this review helpful
Jam City, Inc.
March 23, 2023
Hi Stephanie, we completely understand how you feel about this. We're currently working on new levels that will be soon. In the meantime, I'd appreciate your patience. If there's anything we can do to improve your experience with the game and earn you a 5 star rating, please let us know