GTL | GettingOut
1.3star
19.7K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
GTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go!
With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!
We're constantly trying to improve our GettingOut Messaging App and we value our customer feedback. For customers who wish to leave reviews, we ask that you provide as much detail as possible in order to help us assess any issues you may be having. If you have feedback you'd like to share directly with our Product team, please email us at: [email protected]. We'd love to hear from you.
With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!
We're constantly trying to improve our GettingOut Messaging App and we value our customer feedback. For customers who wish to leave reviews, we ask that you provide as much detail as possible in order to help us assess any issues you may be having. If you have feedback you'd like to share directly with our Product team, please email us at: [email protected]. We'd love to hear from you.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.3
19.1K reviews
Amelia Buckingham
- Flag inappropriate
23 April 2025
WORST MESSAGING APP EVER! It constantly stops working, to the point that I have to uninstall and reinstall it just to get it to stop giving me an error. Be careful! When you try to add money for messages, it will just go to the inmate instead, so you still can't message or get a refund. It frequently glitches and deletes the message you're typing so you have to start over. I had $10 on my account still, went into it the next time, it said I had a $0 balance & had to add$ to send messages again.
121 people found this review helpful
Nate Maynard
- Flag inappropriate
4 April 2025
seems intentionally poorly designed. you have to have money in the account to send messages and the inmate has to have money in a different account to view them, but you have no way to put money in their account. it's been 3 days and my spouse and I haven't been able to use this to talk at all. verification is hit or miss and if your verification gets rejected you just dont get to use the app. also the app doesn't work properly if your phones font size is above medium.
152 people found this review helpful
DeeDee T.
- Flag inappropriate
- Show review history
7 January 2025
Using this app is so frustrating. For the past year, the app constantly freezes, and currently, there is an error message that reads, "We are currently experiencing issues... " You would then have to delete the app and reinstall it because you are unable to text. Please fix this app. People are paying for a service, and this is service is subpar.
397 people found this review helpful
What's new
- Bug fixes and performance improvements
App support
phone
Phone number
+18665160115
About the developer
TELMATE, LLC
3120 Fairview Park Dr Ste 300
Falls Church, VA 22042
United States
+1 281-262-3025
