Download the highest rated travel app and join thousands of people finding hotel, motel and holiday home travel deals. Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!
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• 1,5+ Million properties: hotels, motels, vacation rentals and more • Search by city, attraction, landmark or hotel name with just one tap • Filter by price, review score, WiFi quality and other things important to you • Find your last-minute stay or book far in advance
Find a Great Travel Deal
• Daily deals for every budget • Free cancellation on most rooms • No booking or credit card fees • Browse 135+ Million verified guest reviews
Manage your booking on the go
• Get paperless confirmation • Make changes whenever, wherever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times and leave behind reviews
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
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Ratings and reviews
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4.7
45.2L reviews
5
4
3
2
1
Alexander Abramov
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12 May 2025
-1 star for "Genius" program. As far as I can tell, large advertised discounts are just a lie, and you can get the same or better prices by just looking up the hotel on google maps that links to several aggregators. Also hotel categorisation should be improved, so I can search for just non-capsule, non-dorm, non-love hotels (all of these very often come up with the "hotel" filter). Otherwise no issues so far. Luckily I never had to interact with customer support.
1 person found this review helpful
Booking.com Hotels & Vacation Rentals
12 May 2025
Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.
Rodrigo Schulz
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30 April 2025
I used to love this app but now the experience has been quite buggy for me. I just can't see the messages from the properties I booked at. They send messages but when I go to the message in the app there's nothing, just the guy saying "no new messages, you can send messages when you have a booking". The help center is useless too, I need help with the app not working, not with any of the existing categories, when I go to "help with something else" I get circled back to the initial screen.
59 people found this review helpful
Booking.com Hotels & Vacation Rentals
30 April 2025
We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team via "My account" section in the app (or "Sign In" if you are not logged in) > "Help and Support" > "Contact Customer Service"
Trynda E. Adair (Trìnda NicÉigeir)
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10 April 2025
Good for booking hotels, horrible for booking flights. The Customer Support is very unhelpful, even if you have the highest Genius teir; by not being able to answer questions, not being transparent, and tending to lean more towards condescending on chat. The interface itself is glitchy and sometimes you will not be booking what you expect because the interface does not make all details clear or just changes them before checkout. Would be good to see changes, but don't hold you breath.
732 people found this review helpful
Booking.com Hotels & Vacation Rentals
13 March 2025
We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team via "My account" section in the app (or "Sign In" if you are not logged in) > "Help and Support" > "Contact Customer Service"
What's new
We've added some important information about our properties. Our listings now include details on each accommodation's cleaning practices, social distancing measures, and other health and safety policies.