Operate devices compatible with BlueSecur using the Hörmann BlueSecur app. You can send permissions (keys) to family or friends, for example, via text message, e-mail or messenger. You don’t even have to be home to send a key, since keys are transmitted via a certified server in Germany. Manage your keys right in the app.
The BlueSecur app must be installed on your mobile phone ahead of time. If a user hasn’t installed the app, they will be forwarded to the app store.
Information on the BlueSecur app: - Add a device by scanning the QR code. - Setup and operation do not require an Internet connection. - Permissions (keys) are created on the administrator’s app, can be issued either temporarily or permanently and can also be deleted. - Sets of keys are subject to a fee. One-time keys are free of charge. - Max. 250 users - Optionally, you can use an external antenna should you have range issues.
Using Bluetooth in the background of your mobile phone reduces its battery life.
Updated on
Jul 14, 2025
House & Home
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
mostly good, but loses connection with the garage door from time to time which is irritating if youre coming home as you cant get in until you re-pair the devices.
Hörmann KG Antriebstechnik
July 22, 2025
Hello Craig Beevers,
Thank You for Your review.
What You write may have different causes. Contact us at [email protected] so we are able to support You.
Your BlueSecur Support Team.
David Leslie
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September 9, 2021
App works well enough but you can use it on only one device at a time. If you want to use it on more than one device, they scalp you for £7.99 for each additional key. It must cost them next to nothing to generate any number of additional keys. Not what you would expect after spending several thousand pounds on a garage door. I ended up buying a Meross wifi control unit on amazon for £30 which plugs into the Hormann control unit. It works very well and can be used remotely. The developer always responds to this type of review with a cut-and-paste reply about the money being used to fund the app's development and taxes. I figure it's a bit much to expect customers to pay separately and additionally for the manufacturer's app development program - this should be a running expense borne by the business.
23 people found this review helpful
Hörmann KG Antriebstechnik
September 9, 2021
The free key turns your mobile phone into a free control device. The acquisition of additional keys turns additional cell phones into a cheap hand-held transmitter alternative. The income will be used for maintenance / further development after deduction of the taxes to the store operators. Please contact us at [email protected].
Luke
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August 30, 2023
Just paid over £2k for a door with the fancy Bluetooth motor and Hormann only allow one user. They want £7.99 per extra user. What a scam. 2 physical keys are included with the door, so the least they could do is include 2 soft keys to use as an alternative for people who don't want to carry around another physical device that is more likely to get lost or accidentally triggered. Another money making scheme.
15 people found this review helpful
Hörmann KG Antriebstechnik
August 31, 2023
Dear Luke,
The free key turns your mobile phone into a free operating device. Purchasing additional keys turns other cell phones into a cheap hand-held transmitter alternative. After deducting the fees paid to the store operators, the income is used for maintenance/further development. Feel free to contact us at [email protected].