
Stephanie Ferguson
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The ADP app has always been 🗑️ in my opinion. With this most recent update, it has gotten that much worse. The app NEVER remembers my username/password anymore even though I checked the box for it to do so. I have also said, "yes" to using biometrics to login but it has not saved that option either. When logging in, it takes me out of the app, once I have logged in, it brings me back to the app. Being a large company, I think you can afford to do much better.
16 people found this review helpful
Please try resetting the app. If you go to the icon on the top left and then go to settings and reset ADP Mobile. It will require you to re-sign in but that should help. Thank you

Mason Bailey
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Used to work great last year (2024). Now every time I login the dashboard is empty and never fully loads. Also, every time I try to login I get redirected and have to enter my credentials again, and get promoted for bio metrics login enablement every time as well. Have deleted and reinstalled as well as tried clearing cache....no improvement. (Pixel 9 Pro)
196 people found this review helpful
Please try clearing your phones cache, delete and reload the app and make sure you are running the latest version of your phones OS. If that doesn’t resolve the issue please contact your company administrator usually the payroll/hr contact at your company and they can reach out to their ADP Tech team to troubleshoot.

Evan Figueira
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This app has a bug that makes it crash upon a successful login attempt. It works the first time after a reinstall, then does not until it is reinstalled again. Fix your app! Edit: I recognize that clearing the app cache is essentially like reinstalling the app, the problem is that THE APP DOES NOT WORK AS INTENDED AND WHOEVER DEVELOPED IT IS TO BLAME. THIS IS NOT A PROBLEM ON THE USER SIDE.
34 people found this review helpful
Please try clearing your phones cache, delete and reload the app and make sure you are running the latest version of your phones OS. If that doesn’t resolve the issue please contact your company administrator usually the payroll/hr contact at your company and they can reach out to their ADP Tech team to troubleshoot.