Hi,
Thank you for your review! We're glad to hear you still see the Eurail Pass as a must for traveling around Europe by train. You're right, the mobile pass has added a bit more structure compared to the old paper version. We appreciate the feedback and are always working to make the app experience more user-friendly.
Thank you for your feedback. We recommend watching our video guide on how to use the Pass and make reservations at: eurail.com/en/eurail-passes/eurail-mobile-pass/getting-started. For further support, feel free to contact us.
Kind regards,
Isa
Social Care Specialist
Eurail.com
In this app version, along with our regular timetable update, we've made some improvements and fixed some issues for a smoother travel experience. Plus, we've taken steps to improve accessibility, making the app easier for everyone to use.