Cisco dCloud Contact Center

I-Cisco dCloud inikeza Abathengi, Abalingani nabasebenzi beCisco ngendlela yokubhekana neCisco Solutions. Lolu hlelo lokusebenza lwe-Mobile luzasebenza njengephuzu lokungena futhi luthuthukise izixazululo zethu zokubonisana ne-lab. Abasebenzisi be-application yeselula bazokwazi ukuhambisa idatha kwimvelo yokuboniswa (Idokhumenti Idatha). Lolu hlelo lokusebenza lweselula luzovumelaniswa nesiphakeli semenenja yeselula ngaphakathi kwendawo yokubonisa futhi izosetshenziselwa kuphela ngokuqukethwe okuhleliwe okutholakala kwi-Cisco dCloud Platform.

Uhlelo lokusebenza lweselula le-dCloud Contact Center lusiza ukuthi ulethe amadokhumenti asebenzayo asebenzayo asebenzayo. Ihlinzeka ngamakhono alandelayo:

1) Hlanganisa isiteshi esivamile kwisimo sokubonisana nendawo yokuxhumana
2) Dweba idatha ehlekisayo ekubonakaliseni okuhlangenwe nakho kwamakhasimende okungokoqobo
3) Khetha okuqondile ukubonisa (isib. Imininingwane, ezezimali, ezempilo, njll)
4) Thola izaziso ze-push kusukela ku-Agent Center Center