
Daniel Parkes
Absolutely Pathetic! tried to make a withdrawal, then they decided to freeze my account, after not sending a Mastercard which I purchased and not received, then all of a sudden, they said I violated their terms and conditions and then finally closed my account and said I won't be able to use their services ever again. Done absolutely nothing wrong, but according to them, they said I violated their services. won't be using this app again! Time Wasters!
3 people found this review helpful
paysafecard.com Wertkarten GmbH
April 27, 2025
Hi there, sorry to hear your experience has been less than 5-stars. We're unable to provide account help here due to security concerns. For further assistance, please visit our support page, chat with our virtual assistant, or get in touch with our team through official channels: https://utm.io/uf1wQ

Dimitris Valogiorgis
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created an account, topped it up and when I tried to buy something my account got restricted (can't buy anything). it's been 9 days, I've contacted support and gave them the necessary information to lift the restriction (one photograph with my ID and the last bought paysafe Card), but no actions have been taken. I NEED to spend the money, this is ridiculous. 9 days is too much to process ONE photograph. The worst part is I didn't do anything wrong, I got restricted for safety reasons
21 people found this review helpful
paysafecard.com Wertkarten GmbH
March 28, 2025
Hi there! Thanks for taking the time to leave a review- we really appreciate your feedback. Glad to hear you're enjoying paysafecard! š

Isaiah Omorodion
Iāve never dealt with such a frustrating and unprofessional platform in my life. Paysafecard suddenly blocked my account without any warning, explanation, or prior notice. I contacted their support, expecting at least a basic explanation ā instead, I got vague, robotic responses and no actual help.If you value your time, your money, and your sanity, STAY AWAY from Paysafecard. This company clearly doesnāt care about its users and operates with zero regard for fairness or customer service.
2 people found this review helpful
paysafecard.com Wertkarten GmbH
May 15, 2025
Hi there, sorry to hear your experience has been less than 5-stars. We're unable to provide account help here due to security concerns. For further assistance, please visit our support page, chat with our virtual assistant, or get in touch with our team through official channels: https://utm.io/uf1wQ