BISSELL Connect

Name: BISSELL Connect
Availability: InStock
Rating: 4.083333492279053 (3366 reviews)
Author: bissellinc

bissellinc

4.1

3.37K reviews

100K+

Downloads

PEGI 3

About this app

Simplify your cleaning routines with the BISSELL Connect App. Did your dog make a mess of breakfast right as you’re heading out the door? Use the app to set a cleaning schedule with your robotic vacuum. Wondering what’s the best way to clean up your cat’s wet or dry mess? Check out our cleaning tips and videos to make the most of your BISSELL device. The BISSELL Connect App gives you the power to manage your connected BISSELL products anytime, anywhere with your smart device, so you can get on with your busy day.
 
BISSELL Connect Features
- See the status of your connected BISSELL products and easily reorder formula, brush rolls, and filters.
- Analyze your cleaning history.
- Access helpful tips, videos, and guides to keep your machines cleaning efficiently.
- Adjust settings from the palm of your hand.
- Update your cleaning machines and access the latest features and software updates.
- Start, stop, dock, set modes and schedule cleans for your robotic vacuum right from your phone.
- View and customize your SpinWave R5 map
 
Requirements
- Any BISSELL connected product
- 2.4 Ghz Wi-Fi network
- Android 9 or higher

Updated on

Sep 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, App activity, and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

3.27K reviews

l l

August 20, 2025

(Pet). So far don't like app or vacuum. No battery %. No remote control (like a toy car). No dark mode. No wall follow. Weak battery. No mapping! Very quiet. Gets stuck easily. Finds base easily. had a cheaper one with a better app and more functions. Hard to set up. disappointing for the price, moves too slow, one speed. Doesn't cover the whole floor, gets fixated in one place while not in spot mode.

1 person found this review helpful

bissellinc

August 13, 2025

Thanks for your honest feedback! We’re glad it’s quiet and finds the base easily, but we hear your concerns about the app and features. We’re always working to improve, and your input helps. If you’d like help with setup or tips to get the most out of your machine, our team’s here at support.bissell.com.

Ira Dorter

May 3, 2025

terrible app. My spinwave which had connected to the app for 2 years could no longer connect. I bought a factory refurbished unit from Bissell and that couldn't connect either then I bought a brand new unit, and it won't connect. in the meantime I have spent t literally hours on the phone with various tech support people...an utter waste of time. Now I can only use the robot manually which means I lose many operating functions

4 people found this review helpful

bissellinc

May 5, 2025

Hello Ira. We sincerely apologize for the inconvenience you've experienced with the BISSELL connected app and your SpinWave. Our team is committed to improving our products and services and we would like to investigate this matter further to find a solution. Please reach out to us at support.bissell.com and mention your review.

Enialoj Uaenesra

June 7, 2025

The vacuum? great! The app? Trash! First it logs out every week and the option to "remember my password" doesn't work. Second it gives bogus notification like "vacuum finish cleaning after 8min" or "has returned to the dock" when it's still in function and have been cleaning for over 30 mins.

1 person found this review helpful

bissellinc

June 9, 2025

Hi Enialoj. Thanks for your feedback—sorry the app isn’t meeting expectations. The login issue and inaccurate notifications are definitely not the experience we want. Our team is actively working on fixes for both. In the meantime, we recommend checking for updates regularly and to share more details, please reach out at support.bissell.com.