Nixplay App

Gave this frame to my parents 4 yrs ago, and they absolutely love it, however, we are disappointed in the changes they've made to now charge yearly subscription for photo storage. As others have said, they should have allowed current users an exemption to their new policy as it's also a huge hassle to change out albums and delete pictures to fit their new storage limits basically forcing the upgrade.

With advances in tech, cloud storage should be cheaper, larger, & easier, not smaller, more expensive, & more difficult. Especially when you pay $140-$170 for a frame, it should all be included. Now Nix decides to just change their terms? What started as a great idea, has now become a money grab. Don't waste your money on this, especially when shared cloud storage exists and apps that can broadcast pictures to your smart TV, for a more reasonable price, you probably are already paying for.

Really disappointed by the bait-and-switch on features. The frame works fine once set up, but the app is clunky and confusing. When I bought it, there was no sign that core features like Google Photos and shared playlists would require a paid subscription. Now the only way to access them is through a premium plan — no grandfathering, no warning. Feels misleading.