Hume Health

Absolutely appalling! Should have read the reviews before purchasing the scale AND band. Pretty sure the BPM reading of the scale is HIGHLY inaccurate and after endless attempts to connect the band I had to read here that it's definitely not supported yet??? HOW on Earth can an app for such pricey equipment be rolled out in this state??? Unacceptable. Adding a paid subscription option on top of everything is definitely not a good look! 100% regret my purchases.

I was very excited for the scale app doesn't work. I tried to connect with Bluetooth, but it cannot find the pod. I was trying to delete the app and reinstalling but it will not connect. Without the app the scale is useless , after several hours I managed to connect the app and do the measurements . but minutes later when I open it for another measurement, it went back to the log in page and I had to start all over again. im now ready to return the item.

every time I use the scale I make sure that it's connected to the Bluetooth I set my phone down so I can see that the app is going through the different data points but then it never saves the information in the app. customer service has a chat function but they never responded. no response to email either. this was the biggest waste of money!