Laundryheap: On-Demand Laundry

4.4
4.27K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Updated on
Jun 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
4.19K reviews
Karyna Dillmann
July 13, 2024
Terrible app, comes off clean but only if you don't run into any issue. App shows clearly the expected cost for items per category. However we were invoiced something completely different. Firstly, the invoice contained items we did not hand in. Secondly they charged us 3x the advertised amount. We handed in 1 synthetic double sized duvet + 1 small synthetic item for dry cleaning. We declined the costs of 40 euros for cleaning the small item. We now have been invoiced for 2x King Sized synthetic
10 people found this review helpful
Did you find this helpful?
Laundryheap
September 19, 2024
Hi Felina, we regret any inconvenience. We have sent you an email to address this concern however, haven't received your response. We want to inform you that our team has addressed your concern and has clarified that you have been charged as per our pricelist. We appreciate your patience and we look forward to serving you. Laundryheap
Doughnutty
March 21, 2025
Tried the first time with blankets and towels it was good and smells acceptable but not the best. But then second time unfortunately when tried daily clothes mix kids and adults, I didn't like the smell or no smell at all. I was looking for that fresh laundry smell. I am still thinking if I will reuse them again or not. Depends! For now maybe I will try somewhere else and compare. Though I would say the pick up and drop is excellent with their apps and communication in apps is easy brilliant.
Did you find this helpful?
Laundryheap
March 27, 2025
Hi there, thanks for your honest review! We're glad the pick-up, drop-off, and app experience stood out positively. We're sorry the fresh laundry scent wasn’t quite there—your feedback helps us do better. If you decide to return, please reach out via the Help section in the app so we can tailor things to your liking! Laundryheap!
Abdusomad Nabiyev
June 8, 2025
Very disappointing experience. The service was completely unprofessional. The delivery was repeatedly rescheduled and did not meet the promised time frame. There was no proper follow-up, and the lack of commitment made the entire process frustrating. Not what I expected from such a reputed platform.
Did you find this helpful?
Laundryheap
June 11, 2025
Hi Abdusomad, we're truly sorry for the delays and the frustration caused. We've escalated this to our logistics and support teams for internal follow-up, and we’re also taking steps to ensure our communication feels more personal moving forward. Thank you for your patience. Please know we’re here if you need anything further. Laundryheap!

What’s new

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.