
Erin Monaco
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NOTHING with Google nest home works! Why they can't seem to get the system to work properly is beyond me. I have a hub, a doorbell, several cameras, a wifi router & 3 extenders, and I don't think they have EVER worked in sync the way they are suppose to. I don't know if updates are continually causing the issues, but I STRONGLY discourage you from purchasing this system for your smart home/security needs!! The equipment never fully communicates with the other equipment or the app! Waste of $!!!
475 people found this review helpful
Google LLC
September 11, 2025
Hi there, thank you for your review. We’re sorry to hear about the ongoing issues you’ve experienced with your Google Nest devices not working together as expected in the Google Home app. We understand how frustrating this must be. To assist you further, please contact us through the following link: https://support.google.com/googlenest/gethelp

Willy André Bergstrøm
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Mostly works. Protect smoke detectors now show up, but have no useful integrations (such as turning lights on if alarm sounds). Also some gripes with the ecosystem, not the app: In a multi-speaker home, one should know what the other is doing, so if two catch your request for a timer simultaneously they don't both run it (or at least don't require you to stop both individually).
326 people found this review helpful
Hello there, thank you for sharing your experience with us. We understand that it can be frustrating when your devices don't work together as smoothly as they should. These are valid points, and your feedback will help us improve our services and devices. Please share more details here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

Jacob Mooney
Honestly it gets incredibly infuriating that, after 2 years of dealing with routines, that won't play the specific playlist i want and still no fix. I have tried every solution google gives just like a bunch of people, and it doesn't work. I am an eclectic musical listener, so I create specific playlists. You'd think They'd fix it by now bit they won't give a specific reason why it happens either, only the same "solutions" that don't work.
386 people found this review helpful
Google LLC
September 4, 2025
Hi Jacob, we appreciate your review! We're sorry for any issue this has caused. Your feedback means a lot to us as we strive to make our products and services better for everyone. Please share your thoughts using this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG.