
Logan Lillie
- Flag inappropriate
- Show review history
9/5/22 Game is great. App is trash. Have to open and close it 3 times to get it to load. Anytime you recall support or have more than 10 incomings it's always "loading" and loses connection until you restart it. Even switching between villages to fast confuses it and you have to restart the app. 5/31/25 no change, still terrible connection problems. 4G, 5G, or WiFi, doesn't matter. Still have to open and close the app to do a few things at a time before it starts lagging and can't connect.
14 people found this review helpful
InnoGames GmbH
June 3, 2025
Hello! We are so sorry you are going through this. Could you please reach out to our support team to look into this?

A Google user
- Flag inappropriate
- Show review history
It's a good game although there are still bugs and room for improvement. Like for example, if you accidentally upgrade and you want to cancel it, there should be a cancel button to stop the upgrade. Also I found a bug in the game wherein when you tap contact support and then went back to the game, the game display in portrait mode which makes it unplayable. If the developers can fix it then I can assure you that this will be a great game.
22 people found this review helpful

Aaron
- Flag inappropriate
- Show review history
App continues to crash constantly, can't maintain a log in even connected to wifi. Makes the game unplayable unless your at home in front of your PC. Which is crazy cause it's just a browser game... App seems good so far for the game. Although some of my friends can't seem to download it. Not sure if it needs to be updated for their system or not.
2 people found this review helpful
InnoGames GmbH
December 11, 2024
Hello, we are sorry you are having a negative experience with our game. Could you please report these issue to our support group?