Peeks Social

I had a really bad experience with customer service. They refused to refund me an accidental purchase. Somehow I was able to hit a button, a large amount for tips, without being prompted to put in a password as it normally does. Surely it's a bug and easily fixable. I had immediately emailed the support to refund me what's left in my virtual wallet (I bought coins) at the very least. Not even a "sorry for the inconvenience." . Nowadays, this type of customer service is unacceptable.

I love this app, only downside, I can't message people anymore. I also can't withdraw the tips I've made either. As for messaging, I use to be able to message others. I still get notified that I have messages but I can't find them or respond back at all, even if I click on the notification. I use to be able to but now that setting is gone. I have no idea how to get it back. Would rate 5 stars but one of main features of this app is missing completely from my account.

Inbox has literally never worked. Now it's dissapeared completely and is only viewable to OTHER accounts who log in on my phone...but not my own. Seems like a security breech. I've been emailing for 2 months now to get it fixed, the automated emails garuntee a response in 2 days or less, I've yet to hear back. But peeks is happy to keep taking an unreasonably large commission out of my tips. I'll be moving to twitch this is bs.