
Emrah Melez
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Dear PenUP team, thank you for quickly resolving the black stroke issue in this update. I'm glad to be part of this platform. As a S Pen user, this has been such an incredible experience. Truly amazed by the advanced functions, the options, the challenges, S Pen support. I like how the focus is on connecting people and not just art. I would love to see a way to add/share colouring pages by ourselves. A chat function would also transform the way the platform is used.
1 person found this review helpful
Samsung Electronics Co., Ltd.
July 10, 2025
Dear customer, we apologize for any inconvenience. To address the issue, please activate the 'Brushes remember color' feature in the Drawing settings. If the problem persists, kindly contact us through PENUP–More (top right)–Contact us–Error reports. We appreciate your understanding and wish you a great day. Thank you.

Jacklyn Gutierrez
it's nice 👍 I'm very happy that this one thing where the ink in the pen would be untextured black pen no matter what pen type and colors you'd use didn't happen. It might've been that one factory reset I did. My phone was funky before the factory resetting I put on it, but now it's okay. I think it was the factory reset. Not the app related. If you fix or already fixed it, ty! Great app. A lot of good artists out there. I even have my own art. Recommended.
3 people found this review helpful
Samsung Electronics Co., Ltd.
July 24, 2025
Dear Customer, We appreciate your great review at PENUP. We're glad that you enjoyed using PENUP. If there is anything for us to help with please let us know right away. Have a great day. Thank you.

Betty Duncan
hate the new update, this used to be very user friendly, now if I even press one brush I have to pick between 10 different ones, then decide the maximum size and minimum size, the texture and so much more, the colour selections are not as good mostly using a wheel, it has become far more complicated than it was and I have lost all enjoyment from this app.
2 people found this review helpful
Samsung Electronics Co., Ltd.
May 30, 2025
Hello, we would like to assure you that we are always working diligently to make PENUP better. With the introduction of the new interface, several new features will be added, and we sincerely ask for your understanding. We deeply value your feedback and will continue to improve PENUP to meet your expectations. Thank you for your ongoing support.