
Alexandre Netchaev
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not sure but the app might be hacked or has backdoor. ~30 minutes after activating my credit card in the app, there was 0€ transaction from "Costa Coffee UAE Mobil Dubai ARE". I did no do any other payment or credit card registration for half year before. it might be coincidence, but sound smelly. During the next two days someone tried to do different payment, luckily I had to approve each one. I would like to request the owner of the app to check if there is any security issue.
17 people found this review helpful
Thank you for your feedback. We regret any inconvenience you may have experienced with our service. We strive to provide the best experience and would appreciate more details on what went wrong. Please reach out to help us improve.If you need further assistance, please contact our support team https://consumerservice.taobao.com/

Linda Wong
I bought more than two hundred products since last year (2024) after a friend introduced TaoBao to me. Since I know the Mandarin Chinese language, it is very easy for me to look for items and communicate with the customer service. For Australia, a total of ¥249 (don't forget to check the green tag) to have a postage fee covered is handy but have to collect the items from Presotea. Very satisfied with the products so far. Will continue to buy from this app.
995 people found this review helpful
Thanks for taking the time to review our app. We're always looking for ways to improve and this is no exception. We'll do our best to take your feedback and share it with the team!

Hermela Damena
The app is loaded with bugs! Every single time I'm scrolling for new items, a pop up shows up and literally signs me out of my account. Every time I attempt to go back, the pop up keeps reloading. It's so frustrating! Not only that, but in the app when you check items, they try and scam you by putting such a cheap price on the page the item is for when the price is actually 3x more expensive to try to get you to buy it without double checking!
262 people found this review helpful
Thank you for your feedback. We regret any inconvenience you may have experienced with our service. We strive to provide the best experience and would appreciate more details on what went wrong. If you have any specific concerns or need further assistance, please contact our support team https://consumerservice.taobao.com/