Taobao

Contains ads
3.3
198K reviews
50M+
Downloads
Content rating
PEGI 3
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About this app

Taobao is one of the most widely used online shopping platforms, offering a seamless and engaging experience for users who enjoy browsing and shop at their convenience. Whether you're exploring the latest trends or searching for everyday essentials, Taobao provides a dynamic environment where shopping becomes a part of daily life. As a leading online destination, it integrates smoothly with Alipay, enabling secure and efficient transactions across a vast network of sellers and buyers.

Among the many shopping apps available today, Taobao stands out for its comprehensive ecosystem that supports diverse user needs. From discovering new products to managing orders, every function is designed to save time and simplify the process of online shopping. The platform empowers users to shop with confidence, knowing they have access to a wide range of options and tools that support informed decision-making. With intuitive navigation and personalized recommendations, Taobao helps users find what they're looking for without unnecessary delays.

Time is a valuable resource, and Taobao is built to respect that. By streamlining the journey from search to checkout, the app ensures that users can shop efficiently, whether they have just a few minutes or are planning a longer session. The platform's advanced search and filtering capabilities allow for quick access to relevant items, reducing the time spent scrolling and increasing satisfaction with each shopping session.

Alipay plays a central role in the Taobao experience, offering a trusted method for completing transactions within the app. Its presence ensures that users can focus on shopping without concerns about payment security or complexity. This synergy between Taobao and Alipay enhances the reliability of the platform, reinforcing its position among the top shopping apps in the market.

Online shopping has evolved, and Taobao continues to adapt by introducing features that improve usability and engagement. The app supports a variety of content formats, including live streams, product videos, and detailed seller profiles, all designed to enrich the shopping experience. These elements help users feel more connected to the products they’re considering, adding depth to the act of shop and browse. With real-time updates and interactive tools, Taobao keeps the experience fresh and responsive to user behavior.

As one of the most established online shopping destinations, Taobao continues to innovate while maintaining core functionalities that users rely on. Its focus on usability, security, and variety makes it a preferred choice among shopping apps.

Official website: world.taobao.com
Facebook: facebook.com/taobao.global
Instagram: @taobao.official
Updated on
Sep 25, 2025
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
195K reviews
Linda Wong
April 21, 2025
I bought more than two hundred products since last year (2024) after a friend introduced TaoBao to me. Since I know the Mandarin Chinese language, it is very easy for me to look for items and communicate with the customer service. For Australia, a total of ¥249 (don't forget to check the green tag) to have a postage fee covered is handy but have to collect the items from Presotea. Very satisfied with the products so far. Will continue to buy from this app.
1,657 people found this review helpful
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Taobao
May 4, 2025
Thanks for taking the time to review our app. We're always looking for ways to improve and this is no exception. We'll do our best to take your feedback and share it with the team!
Ayano -P
December 29, 2024
A lot of great indie sellers and a wide array of products. Only 2 stars b/c they stopped taking foreign cards as payment for consolidated shipping and Chinese is the only language setting. Shipping is super expensive without Cainiao. Don't waste your time and use a proxy service for items.
694 people found this review helpful
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Taobao
February 13, 2025
Thank you for your feedback. We regret any inconvenience you may have experienced with our service. We strive to provide the best experience and would appreciate more details on what went wrong. If you have any specific concerns or need further assistance, please contact our support team https://consumerservice.taobao.com/
Kano
October 4, 2025
First of all, the app struggles to register my card, saying to try again later. Then, it removes the item from my cart. When the card details managed to be saved, the transaction fails, and I am kicked out of the payment, and the card details are removed. Furthermore, the first-time purchase discount is removed. Do not buy from this app if you are looking for a smooth experience in purchasing goods. Look elsewhere.
22 people found this review helpful
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