Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 3.75 (8668 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.8

8.67K reviews

5M+

Downloads

PEGI 3

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

Jun 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.8

8.17K reviews

Marti Veatch

May 21, 2025

*updated* - I received an email from IT & finally got my Universal Visa card added to Universal Pay. It took about 6 months to get the issue resolved, which was adding a valid address and then getting an error message. I haven't been the parks since but last time I was there, it worked great for telling ride wait times.

NBCUniversal Media, LLC

May 21, 2025

We deeply regret learning of the issues had with updating your card in our Mobile App, Marti and would love to discuss this with you a bit further. At your convenience, please reach out to Guest Services at 407-224-4233, option 5, or [email protected], referencing this review. Thank you for sharing your experiences with us.

Gabe is Hungry

May 25, 2025

nice for the maps function and is the only reason it gets at least 2 stars. but it's constantly throwing up errors for EVERY selection you make on the app. also, why do all the food combos at the Simpsons themed food court say shake, but the only option is the same simpsons soda? the soda isnt even tasty. but you can order the platter ahead of time and order the drink you want separately- except shakes still. which is the only drink one of my kids wanted.

NBCUniversal Media, LLC

May 26, 2025

Hi Gabe, thank you for your review. We apologize for any issues you may be experiencing with the app, as well as with our item availability via Mobile Food Ordering. We will ensure your feedback is passed along. If you'd like to share any additional feedback, please reach out to Guest Services at 407-224-4233 or [email protected].

Monique Evans

May 8, 2025

Love that you can look at the map or list and filter to very specific segments. Overall it does everything you need it to do. Will add the last star when I can add gift cards to mobile order

NBCUniversal Media, LLC

May 13, 2025

Hi Monique, thank you so much for sharing your review with us. We're glad you enjoyed using our Mobile App during your visit, and are happy to share that gift cards can now be used to place Mobile Food Orders through the app. Make sure yours is updated before your next visit! We can't wait to welcome you back to our Universe.