Bolt: Request a Ride

4.7
8.84M reviews
100M+
Downloads
Content rating
PEGI 3
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About this app

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently.

WHY CHOOSE BOLT?
- Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers.
- Transparent pricing: see your fare upfront so there are no surprises.
- Multiple payment options: pay securely using a credit/debit card, Apple Pay, Google Pay, or cash.

EASY ORDERING:
- Open the app and set your destination.
- Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more).
- Track your driver in real time.
- Arrive in comfort and rate your experience.

SAFETY FIRST:
Some of Bolt’s safety features require the app to run in the background.

- Emergency assist button: discreetly alert our Safety Team in case of emergencies.
- Audio trip recording: record audio during rides for added peace of mind.
- Private phone details: your contact information stays confidential when you call a driver.

PLAN AHEAD:
Need an airport transfer or an early morning ride? You can schedule your trip in advance from 30 minutes to 90 days before your expected pickup time.

*JOIN BOLT PLUS TO UNLOCK PREMIUM FEATURES!
Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient.

*BOLT DRIVE:
We're committed to our carbon net zero goal by 2040. That's why we're increasing the lineup of electric and hybrid cars in Bolt Drive, our car-sharing service. You can also rent Bolt scooters and e-bikes via the app.

*DELIVER PACKAGES
Use the 'Send' ride type to arrange fast and convenient parcel delivery in your city.

Bolt is available in 50 countries and 600+ cities worldwide (see the full list at https://bolt.eu/en/cities/). We rebranded from Taxify to Bolt in 2019.

Bolt is the perfect taxi alternative for fast, reliable, and affordable rides. The app provides a seamless ride-ordering experience whether you’re commuting, travelling, or running errands. So, the next time you need a ride, choose Bolt!

*Bolt options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/

Questions? Get in touch via [email protected] or at https://bolt.eu

Follow us on social media for updates, discounts, and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X — https://x.com/Boltapp
Updated on
Oct 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
8.77M reviews
Brandon Mann
October 1, 2025
Booked a trip a day in advance to get to an important appointment in time. Around the time of pickup, the app kept telling us it had found a driver but wouldn't share details, then, as the pickup window ended, it claimed there were no available drivers and cancelled our ride and wouldn't let us book another, leaving us stuck and can't even find where to leave a complaint in the app or contact customer services. Absolute joke of a service.
24 people found this review helpful
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Nikita V.
September 13, 2025
It works badly in the Netherlands. When you order the taxi, in many cases they say the driver found and then nothing happens and there is a search for another driver. and even if driver is in their way, it's never the time the app promises you they arrive. last example, I ordered a taxi, app showed 6 minutes, I was waiting for the driver 26 minutes. not reliable at all
27 people found this review helpful
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Jucris
August 28, 2025
horrible app, avoid if u can. always cancelling the rides mid way. had to go the the station for an important visit, booked the cab coming in 4 min. CANCELLED. Everytime. customer service charged me £10 for another similar incident. Accepted that I should be getting a refund, haven't gotten a refund. Almost a month now. now they might write a generic response to contact them via customer support but it won't be fruitful.
708 people found this review helpful
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What’s new

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app!

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.