Aramex Mobile

It kept giving error messages saying a problem with my connection, which is rubbish as I'm at home and everything else works. Hence me posting this review. I uninstalled and reinstalled the app, it asks to verify my email and mobile number, but the verification code doesn't come through. I'm now locked out of the app and cant pay for my packages or choose my delivery address because it won't let me log in. Great work again Aramex!

as an individual, I've previously used the service , no problem. I need to use the service today, so last night I update the app, as it's been a while. I can't get in. that stupid ####£&£ing captcha function, x3. then after that , guess what??? I don't receive the OTP. right now it's almost 12 hours since the first OTP to get into your app. and I still can't get in. unless I get this sorted in th next hour, I'm going to travel further and use the service of one of your competitors.

Terrible experience with the app and Aramex in general. 1. I can't sign up to the app. SMS verification code is not sent and when I opt to send to email it prompts me to sign up first so gets in a loop! 2. Whatsapp live chat is useless. Live agents never show up and then the chat is stuck and can't even go back to the bit. 3. Live chat on website is terrible. Agent came after 45 mins and then archived the conversation in 8 mins and chat stuck again can't follow up or start new conversation.