
Túlio Angeiras
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I was logged out from the app and can't login again from my phone by any means. My wife has not been logged out and everything works fine from her phone. I was able to login from an old phone with my account, but support does not provide any means to be able to use my phone with my subscription again. Edit after reply: I did the suggested actions, including contacting support, multiple times. Still no solution.
2 people found this review helpful
Volvo Cars
October 3, 2025
Dear Customer, We are sorry to hear you are having login issues on your main phone. Please reinstall the app and restart your phone. If the issue continues, please contact our support team directly: https://www.volvocars.com/intl/contact or via in-app help.

A Google user
Recently the APP stopped working. It complains that my car is offline and as such it can't do anything (even while in being in the car). Given that I'm paying (big time) for this 'service' I only rate it with two stars. I expected a lot more from a company with the stature of Volvo. If you even get this simple app to work properly I get a very low level of trust for the rest of the software in the car.
24 people found this review helpful

Shane Howell
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Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
81 people found this review helpful
Volvo Cars
November 29, 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.