4.2
3.55K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

The My A1 mobile application is intended for all A1 users who want to monitor information about their subscription relationship. With the application, you can review your current consumption, change mobile or landline packages, buy various mobile and landline options, find the nearest point of sale via an advanced geo-locator, and for those of you going abroad, you can check the prices for providing services abroad.

The application also allows you to use the A1 Protekt service, which ensures greater safety for you and your family. As part of the A1 Protekt service, you can also turn on the VPN network, which enables you to browse the Internet more securely. The VPN network cannot be activated without leasing the A1 Protekt option.

Registration in the application is possible only with a username and password. If you do not yet have a user profile, you can easily register in the application.
Updated on
Jun 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
3.43K reviews
Regalicio R
May 4, 2025
worst service ever, if you click on pay račun, and for example you'll close app, you'll be never able to pay it from app again. Have to go to the store.
1 person found this review helpful
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Theharsh Phone
October 29, 2024
Cannot change which service is displayed by default. It always opens to the number I rarely use, just because I had that one first. The app also loves to pester me with a survey, that displays at the top. The app is clunky. So many additional taps needed. The service(phone number) should be charged as soon as selected, not require additional tap on a button. Since update the bills tab now opens a menu and then I have to tap on "monthly bills", instead just opening the bills, like it used to.
2 people found this review helpful
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Rok Kumer
August 1, 2023
Free month of various services (eg. Deezer) advertised and offered to users, applying for that breaks the previouly paid subscription service, switching back to paid plan not possible within the A1 system. Customer support is not helpful at all, going as far as to promise feedback that doesnt happen, service still broken after more than half a month and multiple help requests.
5 people found this review helpful
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What’s new

Nova verzija aplikacije prinaša:
• Popravek izbirnika telefonov v razdelku "Moja naprava".
• Popravek za odpravo občasne napake pri plačilu mesečnih računov.
• Popravek za odpravo občasne napake pri storitvi "Polni".
• Izboljšana podpora aplikacije za uporabo z bralniki zaslona, namenjena slepim, slabovidnim ter drugim osebam z različnimi oblikami oviranosti.
• Ostale manjše dopolnitve in izboljšave.

App support

Phone number
+38640404040
About the developer
A1 Slovenija, d. d.
Ameriska ulica 4 1000 LJUBLJANA Slovenia
+386 40 404 040

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