Santander Mobile Banking

4.4
317K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Getting started

It takes just a few minutes to get started with Santander Mobile Banking.
Already a customer? You'll need your Personal ID, the phone number and/or email address that you've registered with us and your Security Number.
Open the app and select 'Logon'.
Follow the on screen instructions

Once set up be sure to allow 'push notifications' to see any messages from us on your phone’s home screen.

New to Santander? You can now open a Personal Current Account using our app. Simply open the app and select 'New to Santander'.

We'll guide you through the application process to set up your account straight away.

Remember …

Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
Santander will never ever call to ask to log on to your mobile device or computer, or ask you to download any type of software.

Interest rates within our Play Store images are for visual purposes and may not be the latest rates.

(English language only)

Santander Mobile Banking will not run on devices that have been rooted.

Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 8 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Android and Google Play are trademarks of Google Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.
Updated on
Jun 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
309K reviews
Anne Eke
July 16, 2025
The only reason I installed this app was to attempt to restore notifications to show that payments have gone in. I was disappointed when Santander ceased these notifications in May, but I wrongly thought that they could be reconfigured via the app - how wrong I was !!. Please restore those notifications ? Response - but they are not the messages I want. I am fed up with repeatedly accessing the app just to see when certain payments are in - it is important also for those who do NOT want an app.
3 people found this review helpful
Did you find this helpful?
Santander UK plc
July 16, 2025
Hi Anne, By using our app and online banking services which are available 24/7, we believe customers will have a more detailed view of their account activity this way. Customers will still continue to receive certain alerts. We're listening to all customer feedback and we're always keen to know how we can do better. Thanks for your feedback. ^ FD
David
June 23, 2025
Scan a cheque does not work! Scans the front, but not the back, it continually says, "That didn't work." I've changed lighting and background but nothing! Maybe you need to try features out to make sure they work in a home environment, as this clearly doesn't! So now i have to waste my time driving to a local branch. Update: Followed your instructions, and still nothing so took in branch. Update: Another cheque arrived, this app failed again, so deposited in Halifax. Their app is flawless
24 people found this review helpful
Did you find this helpful?
Santander UK plc
June 17, 2025
The photo will be taken automatically when the image is steady and clear, you can take the photo manually as well. Make sure the cheque is on a flat, dark surface and is in good light. Make sure you capture the whole cheque, including the edges and the printed numbers at the bottom. Make sure your image is not blurry and everything is in focus. ^PH
Rob
June 22, 2025
Generally I like Santander but there's many teething issues that don't seem to be rectified. Is the balance widget meant to be working now? Been waiting a long time. Mine and my friend's doesn't work. Says 'Something went wrong, widget is currently unavailable'. Also sometimes when sending payments, balances don't immediately update, so I'm left unsure if a payment was sent, or what the actual balance is. Sometimes closing and opening the app corrects this but it's just laborious in big 2025.
14 people found this review helpful
Did you find this helpful?
Santander UK plc
June 22, 2025
Hi there, thanks for your feedback. I will pass this onto the team. ^WB

What’s new

In this release:
- We’ve enhanced the deposit cheque functionality, making it more responsive and reducing the likelihood of errors
- We've improved card controls
- We've tweaked the ‘search transactions’ feature to make it more intuitive as well as adding more filters
and as always, we’ve squashed some bugs and fine-tuned performance