How to Rewire Your Brain for Success: Neuroplasticity in Action

Delivering Happiness: A Path to Profits, Passion, and Purpose

The Role of Customer Experience in Growth: Turning Buyers into Brand Promoters

Negotiation (The Brian Tracy Success Library)

The Art of Rebranding: When and How to Do It Right

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

How to Use Social Media for Rapid Growth: The 80/20 Posting Rule

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

How to Increase Revenue Without New Customers: Upselling and Cross-Selling

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

How to Enter a New Market: Market Research for Expansion

Closing Sales is Easy: Once You Know How

The Psychology of Persuasion – Cialdini’s 6 Principles

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

The Psychology of Leadership: Transformational vs. Transactional

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Cognitive Biases That Affect Your Decisions: Anchoring, confirmation bias, etc

Delivering Quality Service

The Psychology of Spending: Why we buy things we don’t need

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2