Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction

ISO 9001:2015 in Plain English

Advanced Product Quality Planning: The Road to Success

Six Sigma For Dummies: Edition 2

Automotive Process Audits: Preparations and Tools

Freedom from Command and Control: Rethinking Management for Lean Service

Six Sigma and Beyond: Foundations of Excellent Performance, Volume I

Making Innovation Work: How to Manage It, Measure It, and Profit from It, Updated Edition

Automotive Audits: Principles and Practices

Toyota Kaizen Methods: Six Steps to Improvement

Total Quality Service: Principles, Practices, and Implementation

The Design of Future Things

Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools

The Lean Six Sigma Guide to Doing More With Less: Cut Costs, Reduce Waste, and Lower Your Overhead

Introduction to Risk and Failures: Tools and Methodologies

Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System

TQM Engineering Handbook

Quality Control for Dummies

Essentials for the Improvement of Healthcare Using Lean & Six Sigma

Total Quality in Marketing