Summary of The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Summary of Think Again: The Power of Knowing What You Don't Know

Negotiation (The Brian Tracy Success Library)

Summary of Overcoming The Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators (J–B Lencioni Series)

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Summary of Supercommunicators: How to Unlock the Secret Language of Connection

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

DareTo Lead: Brave Work. Tough Conversations. Whole Hearts. (A Dare to Lead Book)

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Summary of The Compound Effect: Multiply Your Success One Simple Step at a Time

Closing Sales is Easy: Once You Know How

Summary of Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Summary of Ego Is the Enemy

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Summary of Master Your Emotions: A Practical Guide to Overcome Negativity and Better Manage Your Feelings

Delivering Quality Service

Summary of Everything Is F*cked: A Book About Hope

Customer Relationship Marketing: Theoretical And Managerial Perspectives