Social Media and Africa's Public Sector: Perspectives on Contemporary Issues

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

Sales Management: A Primer for Frontier Markets

The Undoing Project: A Friendship That Changed Our Minds

Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations

Marketing to Gen Z: The Rules for Reaching This Vast--and Very Different--Generation of Influencers

Contagious: Why Things Catch On

Business-to-Business Marketing: How to Understand and Succeed in Business Marketing in an Emerging Africa

Social Media Marketing Management: How to Penetrate Emerging Markets and Expand Your Customer Base

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Business Administration: An Introduction for Managers and Business Professionals

Emotional Design: Why We Love (or Hate) Everyday Things

Customer Service Essentials: Lessons for Africa and Beyond

Delivering Happiness: A Path to Profits, Passion, and Purpose

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Negotiation (The Brian Tracy Success Library)

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Hungry City: How Food Shapes Our Lives