Summary: Amaze Every Customer Every Time: Review and Analysis of Hyken's Book

Summary: Uncommon Service: Review and Analysis of Frei and Morriss' Book

Summary: Leaders Eat Last: Review and Analysis of Sinek's Book

Summary: The Speed of Trust: Review and Analysis of Covey's Book

Summary: What's the Big Idea?: Review and Analysis of Davenport, Prusak and Wilson's Book

Summary: Google+ for Business: Review and Analysis of Brogan's Book

Summary: Virtual Freedom: Review and Analysis of Ducker's Book

Summary: The Workforce Scorecard: Review and Analysis of Huselid, Becker and Beatty's Book

Summary: The War for Talent: Review and Analysis of Michaels, Handfield-Jones and Axelrod's Book

Summary: Grow: Review and Analysis of Stengel's Book

Summary: Practice What You Preach: Review and Analysis of Maister's Book

Summary: Rocket Fuel: Review and Analysis of Wickman and Winter's Book

Summary: The Virgin Way: Review and Analysis of Branson's Book

Summary: Everyone Communicates, Few Connect: Review and Analysis of Maxwell's Book

Summary: Power Relationships: Review and Analysis of Sobel and Panas' Book

Summary: Customer Centric Selling: Review and Analysis of Bosworth and Holland's Book

Summary: Clicks and Mortar: Review and Analysis of Pottruck and Pearce's Book

Summary: Contagious Success: Review and Analysis of Annuzio's Book

Summary: Naked Conversations: Review and Analysis of Scoble and Israel's Book

Summary: Loyalty.Com: Review and Analysis of Newell's Book