Resilient Health Care: Muddling Through with Purpose, Volume 6

Delivering Resilient Health Care

Kitchen Confidential: 25th Anniversary Edition

Resilient Health Care, Volume 2: The Resilience of Everyday Clinical Work

A Life in Error: From Little Slips to Big Disasters

Working Across Boundaries: Resilient Health Care, Volume 5

Services Marketing: People, Technology, Strategy (Eighth Edition)

Safer Complex Industrial Environments: A Human Factors Approach

The Human Effect in Medicine: Theory, Research and Practice

Transforming Healthcare with Qualitative Research

The RevOps Revolution: How to Rocket Your Revenue

Coping with Computers in the Cockpit

A Guide to Scaffold Use in the Construction Industry

Governance and Control of Financial Systems: A Resilience Engineering Perspective

100 QUESTIONS AND ANSWERS ON ACL

Resilience Engineering Perspectives, Volume 2: Preparation and Restoration

Legendary Service: The Key is to Care

Advancing Resilient Performance

Beyond Heroes: A Lean Management System for Healthcare

Resilience Engineering in Practice, Volume 2: Becoming Resilient