From the basics to advanced skills, the Technical Writing Process is your comprehensive guide to the art and science of crafting technical documentation. With eight core steps—Plan, Design, Write, Edit, Review, Translate, Publish, and Manage—this guide integrates both classical writing principles and the transformative potential of modern tools like AI.

This book is more than a guide; it's an invitation to embrace the art of writing instructions with the mentorship of our experienced technical writers. Whether you’re a novice writer or an industry stalwart aiming to refine your technical communication skills, this book offers a blend of tried-and-true methods with the power of new-age tools. AI, as a significant element of the modern toolkit, receives special attention, helping readers stay ahead of the curve.

Features

Insights from industry experts around the world

Real-world case studies and examples

Comprehensive chapters on techniques and concepts

Downloadable templates* to support each step in the process

*For exclusive discounts on our premium content, use the coupon code in this book.

About the Authors

Our writing team, composed of top-notch technical writers, translation experts, and technical documentation managers from around the world, has pooled their experience and insights to help you succeed in your technical writing career.

Praise for the First Edition

“Every aspiring author / tech writer in college should have this book.” Steve Ballard, Manager, Enterprise Content Solutions

“This is exactly the sort of guide I wish I had when I first started tech writing.” Sharon Witheriff, Technical Writer

“The Technical Writing Process is a practical toolkit that demystifies the art of technical writing with useful templates to help you succeed quickly and smartly.” Richard Kidd, General Manager

“Aspiring writers throughout the enterprise will find this to be a solid resource as they try to figure out how they should go about documenting something. It's logically laid out, not too heavy on jargon, and uses good diagrams and illustrations.” Duane Green, Sr. Director of Content Strategy Solutions

“I think this pragmatic approach is excellent and fills a desperate need in the tech writing world. Many a point raised will have the older hands nodding sagely and the younger people remembering the advice when they first run into those issues.” Dr Charlotte Nash-Stewart, Engineer, Author, and Technical Writer

“This is a well-written, comprehensive and practical guide for technical writers. It is packed full of great information and is very easy to read. I particularly like the ‘Insights,’ ‘What does that mean?’ and ‘Tips’ callouts which appear throughout the book.” Sue Geercke, Director Technical Communications

“Technical Writing Process explores the essential elements any technical writer should consider when tackling their next assignment. The book systematically guides the reader through an intuitive, yet effective, methodology that spans everything from Planning to Publishing.’ Shay Withnell, Product Marketing Manager

“Technical Writing Process is the professionalisation of the technical writing discipline. It rightly considers the holistic context for a technical document and provides a comprehensive cookbook for getting it right within an organisation. The insights, examples and templates are perfect and pragmatic. The definitive standard in technical writing.” Rami Banna, Product Lead

“This book serves as a great reference to someone tasked with the technical writing aspect of a project. It would have saved me much heartache and a considerable amount of time if I had this information at the start of my project.” Keo Phetsaya, Technical Sales Manager