The Culture Map: Breaking Through the Invisible Boundaries of Global Business

How to Lead When Your Boss Can't (or Won't)

25 Ways to Win with People: How to Make Others Feel Like a Million Bucks

Clarity in Crisis: Leadership Lessons from the CIA

Having Difficult Conversations (HBR Emotional Intelligence Series)

Conflict Management and Mediation

Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust

Quietly Sparks: Inner Power in a Loud Realm

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Power and Love: A Theory and Practice of Social Change

Bargaining with the Devil: When to Negotiate, When to Fight

Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation

You Deserve to Be Rich: Master the Inner Game of Wealth and Claim Your Future

Quiet Diversity: A Guide to Cultivating Introvert-Friendly

The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Transformative Scenario Planning: Working Together to Change the Future

The Mediator's Handbook: Revised & Expanded fourth edition, Edition 4

Making Things Right at Work: Increase Teamwork, Resolve Conflict, and Build Trust

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't