Tourism Sensemaking: Strategies to Give Meaning to Experience

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

The Complexity Turn: Cultural, Management, and Marketing Applications

Closing Sales is Easy: Once You Know How

Tourism-Marketing Performance Metrics and Usefulness Auditing of Destination Websites

The Basic Laws of Human Stupidity: The International Bestseller

Advances in Culture, Tourism and Hospitality Research

The Undoing Project: A Friendship That Changed Our Minds

Making Tough Decisions Well and Badly: Framing, Deciding, Implementing, Assessing

Contagious: Why Things Catch On

Improving the Marriage of Modeling and Theory for Accurate Forecasts of Outcomes

Organizational Culture, Business-to-Business Relationships, and Interfirm Networks

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Accurate Case Outcome Modeling: Entrepreneur Policy, Management, and Strategy Applications

Delivering Happiness: A Path to Profits, Passion, and Purpose

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Negotiation (The Brian Tracy Success Library)

Sustaining Competitive Advantage via Business Intelligence, Knowledge Management, and System Dynamics

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone