Global Tourist Behavior

Closing Sales is Easy: Once You Know How

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Current Issues and Development in Hospitality and Tourism Satisfaction

Delivering Happiness: A Path to Profits, Passion, and Purpose

Communication and Channel Systems in Tourism Marketing

Negotiation (The Brian Tracy Success Library)

Recent Advances in Tourism Marketing Research

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Retention Simplified: Your Journey From Chaos To Clarity (E-Commerce / D2C)

Delivering Quality Service

Customer Relationship Marketing: Theoretical And Managerial Perspectives

No B.S. Trust Based Marketing: The Ultimate Guide to Creating Trust in an Understandibly Un-trusting World

The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

ProActive Selling: Control the Process--Win the Sale, Edition 2

The Swipe-Right Customer Experience: How to Attract, Engage, and Keep Customers in the Digital-First World