Strategic Thinking

Closing Sales is Easy: Once You Know How

Influencing People

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Complex Sales: Sales 12.04

Delivering Happiness: A Path to Profits, Passion, and Purpose

Account Management: Sales 12.5

Negotiation (The Brian Tracy Success Library)

The 100 Greatest Sales Ideas of All Time

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Smart Things to Know About Decision Making: Edition 2

Balancing Work & Life

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Appraising Staff

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Managing Training and Development Finance: Training and Development 11.10

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Managing Meetings

Interpreting Company Reports For Dummies

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible