Coaching Knock Your Socks Off Service

Think Again: The Power of Knowing What You Don't Know

Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly

How to Sell Anything to Anybody

The Making of a Manager: What to Do When Everyone Looks to You

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

How I Raised Myself From Failure to Success in Selling

HBR Guide to Office Politics (HBR Guide Series)

To Sell Is Human: The Surprising Truth About Moving Others

Negotiation (The Brian Tracy Success Library)

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts

The Leader Habit: Master the Skills You Need to Lead--in Just Minutes a Day

Radical Candor: How to Get What You Want by Saying What You Mean

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Creativity and Problem Solving (The Brian Tracy Success Library)

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Secrets to Winning at Office Politics: How to Achieve Your Goals and Increase Your Influence at Work

Finance Basics (HBR 20-Minute Manager Series)