Putting Customers First

Trading in the Zone: Master the Market with Confidence, Discipline, and a Winning Attitude

Managing Your Boss

Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days

Complex Sales: Sales 12.04

Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success

Account Management: Sales 12.5

UX for Lean Startups: Faster, Smarter User Experience Research and Design

The 100 Greatest Sales Ideas of All Time

Creativity, Inc.: an inspiring look at how creativity can - and should - be harnessed for business success by the founder of Pixar

Managing Meetings

Smart Things to Know About Decision Making: Edition 2

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Appraising Staff

Range: Why Generalists Triumph in a Specialized World

Managing Training and Development Finance: Training and Development 11.10

Hustle Smarter, Not Harder: A Practical Guide to Business Success

Balancing Work & Life

Interpreting Company Reports For Dummies

QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life