Lean Thinking: Banish Waste and Create Wealth in Your Corporation

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses

The Machine That Changed the World: The Story of Lean Production-- Toyota's Secret Weapon in the Global Car Wars That Is Now Revolutionizing World Industry

Lean Turnaround (PB): How Business Leaders Use Lean Principles to Create Value and Transform Their Company

Million Dollar Weekend: The Surprisingly Simple Way to Launch a 7-Figure Business in 48 Hours

Negotiation (The Brian Tracy Success Library)

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Platform Revolution: How Networked Markets Are Transforming the Economy and How to Make Them Work for You

Escaping the Build Trap: How Effective Product Management Creates Real Value

Closing Sales is Easy: Once You Know How

The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

How to Start, Fund and Grow Your Business

Junoon (Passion): Building India With Passion, Creativity & Simplicity

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Restaurant Success by the Numbers, Second Edition: A Money-Guy's Guide to Opening the Next New Hot Spot

Delivering Quality Service