Summary: Amaze Every Customer Every Time: Review and Analysis of Hyken's Book

Summary: The Customer Driven Company: Review and Analysis of Whiteley's Book

Summary: What the Customer Wants You to Know: Review and Analysis of Charan's Book

Summary: Think Like Your Customer: Review and Analysis of Stinnett's Book

Summary: Customer Centric Selling: Review and Analysis of Bosworth and Holland's Book

Summary: Conversational Capital: Review and Analysis of Cesvet, Babinsky and Alper's Book

Summary: The Power of Why: Review and Analysis of Weylman's Book

Summary: Word of Mouth Marketing: Review and Analysis of Sernovitz's Book

Summary: Marketing 3.0: Review and Analysis of Kotler, Kartajaya and Setiawan's Book

Summary: The Sales Magnet: Review and Analysis of Lee's Book

Summary: What Clients Love: Review and Analysis of Beckwith's Book

Summary: Rainmaking Conversations: Review and Analysis of Schultz and Doerr's Book

Summary: Experiential Marketing: Review and Analysis of Schmitt's Book

Summary: Collapse of Distinction: Review and Analysis of McKain's Book

Summary: Your Marketing Sucks: Review and Analysis of Stevens' Book

Summary: You Can't Lead with Your Feet on the Desk: Review and Analysis of Fuller's Book

Summary: Marketing Outrageously: Review and Analysis of Spoelstra's Book

Summary: Beyond Booked Solid: Review and Analysis of Port's Book

Summary: Differentiate or Die: Review and Analysis of Trout and Rivkin's Book

Summary: Changing the Channel: Review and Analysis of Masterson and Tribby's Book