NABH EyeCare Blueprint

Akash Tiwari

Jul 2025 · Akash Tiwari

Ebook

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About this ebook

This e-book, "NABH EyeCare Blueprint" by Akash Tiwari, emphasizes the critical need for quality in Indian eye care, driven by the sector's vast scale, technological advancements, and high patient volume. It introduces the National Accreditation Board for Hospitals & Healthcare Providers (NABH), established in 2005 as India's primary accreditation body, globally recognized by ISQua. The book outlines the comprehensive NABH accreditation process for eye care organizations, covering self-assessment, gap analysis, staff training, and continuous improvement. It details the ten NABH standards chapters, categorized into "Patient-Centered" (e.g., Access, Assessment, and Continuity of Care; Care of Patients; Management of Medication; Patient Rights and Education; Hospital Infection Control) and "Organization-Centered" (e.g., Continuous Quality Improvement; Responsibilities of Management; Facility Management and Safety; Human Resource Management; Information Management System). The e-book also delves into key regulatory and ethical considerations in India, including the Biomedical Waste Management Rules, 2016, and the legal and ethical imperatives of informed consent, highlighting their significance for legal compliance, patient trust, and professional integrity.

About the author

Akash Tiwari (PGDM - IIM, Indore, MBA- Operations & HR, BSc - Nursing, LLB, AI in Healthcare- Stanford) is a seasoned healthcare leader with over 20 years of expertise in Quality, Operations, Nursing and service excellence. An IIM Indore alumnus, he has led Apollo Hospitals, Ahmedabad, to achieve JCI accreditation three times with zero non-conformities and audited 35+ hospitals for JCI/NABH compliance. Currently, as Corporate Head of Operations Process Excellence at Dr. Agarwal's Eye Hospital, Akash drives operational efficiency and innovation, including AI integration and process optimization. With roles like CEO of Siddhi Vinayak Hospital and Group Head of Quality at Shalby Limited, he combines strategic leadership with a passion for education, teaching healthcare management at Ahmedabad Management Association. Connect with Akash to explore healthcare transformation collaborations.

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