Conflict Management and Mediation
Martin C. Euwema · Ellen Giebels
Mei 2024 · Edward Elgar Publishing
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This textbook explores the complex nature of conflict and provides concrete tools for how it can be managed. Specially designed for practical use, it integrates theories and models of conflict with cutting-edge practical research and outlines the diverse skills and strategies necessary for competent conflict management.
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Martin Euwema, Professor of Organizational Psychology, KU Leuven, Belgium and Ellen Giebels, Professor of Psychology of Conflict and Safety, University of Twente, the Netherlands
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