Now often referred to as Safety-II, this solution is the logical consequence of resilience engineering and will require new methods, several of which already exist and have proved their worth in practice for years. The question ceases being what to manage and becomes how to manage. Managing safety is protective, hence a non-productive cost, which at best avoids a loss. Conversely, managing safely is productive and can generate revenue in addition to preventing or avoiding losses; aviation and mining are prime examples.
From Safety to Safely provides a practical perspective on managing safely, illustrating a practical form of synesis. It offers a new understanding of safety, combining concerns for productivity and safety rather than juxtaposing them, and it shows how to manage complex industrial and social systems in the spirit of resilience engineering and synesis. It is the first book to completely dispense with the loaded term "safety" while offering a practical and viable alternative. Spoiler alert: this book does not mention or analyse any celebrated accidents.
This book is for all middle and senior managers, board members, and independent consultants seeking to ensure safe, revenue-generating operations.
Erik Hollnagel is Scientific Director at the Institute of Resilient Systems+, Seoul, South Korea; Visiting Professorial Fellow, Faculty of Medicine and Health Sciences at Macquarie University, Australia; Visiting Fellow of the Institute for Advanced Study at the Technische Universitat München, Germany; and Professor Emeritus at universities in Sweden, France, and Denmark. His work focuses on unified system change and management. Erik is the author of more than 500 publications including articles from recognised journals, conference papers, and reports as well as 28 books, and he is still struggling to make sense of the blooming, buzzing confusion.