Proving the Value of HR: How and Why to Measure ROI, Edition 2
About this ebook
This revised and updated second edition of Proving the Value of HR illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line.
With this guide, HR managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze and report data with sophistication.
About the author
Jack J. Phillips is a world-renowned expert on measurement and evaluation and the chairman of the ROI Institute. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is the author of more than 30 books, including Beyond Learning Objectives: Develop Measurable Objectives that Link to the Bottom Line, Managing Talent Retention: An ROI Approach, and Show Me the Money: How to Determine ROI in People, Projects, and Programs.
Patricia P. Phillips is President and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She assists organizations with the implementation of the ROI Methodology in countries around the world. Phillips' publications include The Bottomline on ROI, 2nd edition, which won the ISPI Award of Excellence; The Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives; The Value of Learning; and Return on Investment in Meetings & Events.
