Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done
About this ebook
About the author
Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FAIM, FCHSM,
FFPHRCP (UK), FAcSS (UK), is foundation director, Australian Institute
of Health Innovation; director, Centre for Healthcare Resilience and
Implementation Science; and professor of health systems research, Faculty
of Medicine and Health Sciences, Macquarie University, Australia. His
research examines the changing nature of health systems, attracting funding
of more than AU$85 million (€54 million, £42 million). He has contributed
over 600 total publications and presented at international and national
conferences on more than 800 occasions, including 80 keynote addresses.
His research appears in journals such as the British Medical Journal, The Lancet,
Social Science and Medicine
, BMJ Quality and Safety and the International Journalof Quality in Health Care
. He has received numerous national and internationalawards for his teaching and research. Further details are available at
his Wikipedia entry: http://en.wikipedia.org/wiki/Jeffrey_Braithwaite. He
blogs at http://www.jeffreybraithwaite.com/new-blog/.
Robert L. Wears, MD, PhD, MS, is an emergency physician, professor of
emergency medicine at the University of Florida and visiting professor in
the Clinical Safety Research Unit at Imperial College London. His further
training includes a master’s degree in computer science, a 1-year research
sabbatical focused on psychology and human factors in safety at the Imperial
College, followed by a PhD in industrial safety from Mines ParisTech (Ecole
Nationale Supérieure des Mines de Paris). He serves on the board of directors
of the Emergency Medicine Patient Safety Foundation, and multiple
editorial boards, including Annals of Emergency Medicine, Human Factors and
Ergonomics, Journal of Patient Safety and International Journal of Risk and Safety
in Medicine. Wears has co-edited three books, Patient Safety in Emergency
Medicine, Resilient Health Care and The Resilience of Everyday Clinical Work, and
he is working on two more. His research interests include technical work
studies, resilience engineering and patient safety as a social movement.
His research papers and commentaries have appeared in JAMA, Annals of
Emergency Medicine, Safety Science, BMJ Quality and Safety, Cognition Technology
and Work, Applied Ergonomics and Reliability Engineering and Safety Science.
Erik Hollnagel, MSc, PhD, is a professor at the Institute of Regional Health
Research, University of Southern Denmark, chief consultant at the Centre
for Quality, Region of Southern Denmark, visiting professor at the Centre for
Healthcare Resilience and Implementation Science, Macquarie University,
Australia, and professor emeritus at the Department of Computer Science,
University of Linköping, Sweden. He has through his career worked at
xii Editors universities, research centres and industries in several countries and with
problems from many domains including nuclear power generation, aerospace
and aviation, software engineering, land-based traffic and health care.
His professional interests include industrial safety, resilience engineering,
patient safety, accident investigation and modelling large-scale sociotechnical
systems. He has published widely and is the author or editor of 22 books,
including five books on resilience engineering, as well as a large number of
papers and book chapters. The latest titles, from Ashgate, are Safety-I and
Safety-II: The Past and Future of Safety Management, Resilient Health Care, The
Resilience of Everyday Clinical Work, FRAM – The Functional Resonance Analysis
Method and Resilience Engineering in Practice: A Guidebook. Hollnagel also
coordinates the Resilient Health Care Net (http://www.resilienthealthcare.
net) and the FRAMily (http://www.functionalresonance.com).
