Operational Excellence Case Studies in Higher Education Institutions
About this ebook
In Operational Excellence Case Studies in Higher Education Institutions, the chapters bring together a wide range of real-life, global case studies which highlight critical differences in approach due to varied cultural differences and leadership styles.
This edited collection offers a practical guide for OPEX facilitators in all HE Institutions for developing, implementing, and deploying OPEX or Continuous Improvement initiatives, and is a great asset to many trainers and consultants who would like to deliver executive courses for senior managers in public sector organisations; in particular HE or University sector.
About the author
Jiju Antony is Professor of Quality and Operational Excellence, Northumbria University, UK.
Michael Sony is Senior Lecturer in Operations Management, Oxford Brookes Business School, Oxford Brookes University, UK.
Elizabeth A. Cudney is Professor of Data Analytics at the University of Maryville, USA.
Sandra L. Furterer is Professor of Practice at the Ohio State University (OSU), Ohio, USA.
Chad Laux is Associate Professor of Computer & Information Technology at Purdue University, USA.
Raja Jayaraman is Associate Professor of Industrial Engineering, New Mexico State University, USA.
Maher Maalouf is Associate Professor of Management Science and Engineering, Khalifa University, Abu Dhabi, UAE.
