GovTech in the Nordic-Baltic region: Part 1: The GovTech situation, challenges andrecommendations

The Nordic and Baltic countries are highly developed when it comes to digitization of the public sector. However, the fast-paced technological developments in the public sector have not only provided new opportunities, but has also led to higher expectations in relation to the quality of public services. Consequently, there is a need for public authorities to procure and implement new technological solutions across complex public organisations. This publication presents a mapping of the current state of GovTech in the Nordic-Baltic region and examines the associated challenges and opportunities. Finally, the report proposes five recommendations to accelerate the use of GovTech in the region.