Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Edition 2
About this ebook
Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:
- provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach
- review the main options confronting organizations embarking on audit
- discuss the merits and demerits of the approaches available
- provide case studies of the communication audit process in action
- illustrate how findings can be interpreted so that suitable recommendations can be framed
- outline how reports emanating from such audits should be constructed.
This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.
About the author
Owen Hargie is Professor of Communication at the University of Ulster, and Dennis Tourish is a Professor at Aberdeen Business School, Robert Gordon University. They have previously co-authored Key Issues in Organizational Communication, Communication in Management, and Communication Skills for Effective Management.
