"It offers a wealth of wise suggestions from two highly experienced coaches and readers may choose to read it right through or dip into it using the List of Tools, Glossary and Index. The keys to effective coaching, in the view of McLeod and Thomas, are questioning, listening and silence; they offer a very nice and easy exercise enabling coaches to balance all three. Among the many other offerings I like are the tools for checking and working with coachees' emotions and the 17 'starter questions' for coaching conversations."
Dr Susie Linder-Pelz, author of 'NLP Coaching’' (Kogan Page)
The approach of the book is concise and informative: all the tools sit within a practical framework for developing and enhancing your own coaching style. This framework is based on the STEPPPA Model which is built around:
The layout has been designed to enable fast access to key information and the book has links to other related models and tools, so that the complexity of coaching processes, with time, becomes even more comprehensible.
This toolkit is key reading for coaches and prospective coaches in all sectors, particularly those who want a rapid and accessible route to understanding coaching practice and who want a reliable source book for coaching methods.