Summary of Emotional Intelligence 2.0

Backed by research and trusted by Fortune 500 companies, Emotional Intelligence 2.0 demonstrates why EQ is the single most important predictor of performance. Studies show that 90% of top performers possess high emotional intelligence, and this book provides the practical roadmap for anyone ready to join them.

Fully updated in 2021, Emotional Intelligence 2.0 integrates the latest research with actionable strategies designed for real-world impact. It introduces readers to 66 proven techniques for building EQ across four essential skills: self-awareness, self-management, social awareness, and relationship management. With these tools, readers learn how to recognize emotions, manage reactions, build stronger connections, and navigate challenges with resilience and clarity.

Each copy of Emotional Intelligence 2.0 also includes access to the Emotional Intelligence Appraisal®—the #1 EQ assessment taken by over three million people. This scientifically validated tool provides detailed EQ scores, personalized guidance on which chapters to focus on, and a development plan to track progress. With video lessons and a free retest to measure growth, it transforms the book into an interactive learning experience that continues long after the final page.

More than a book, Emotional Intelligence 2.0 is a blueprint for becoming the best version of yourself—equipped to thrive, lead, and connect in an ever-changing world.