Governing Street-Level Bureaucracies: The Organizational Shaping of Caseworkers
About this ebook
Governing Street-Level Bureaucracies will be of interest to scholars and students in organizational sociology, street-level bureaucracy research, public administration, and critical management studies. It also provides valuable insights for policymakers and practitioners seeking to understand caseworkers’ responses to public governance and public sector reforms.
About the author
Kerstin Jacobsson is a Professor of sociology at the Department of Sociology and Work Science at the University of Gothenburg, Sweden. She has published extensively on discourse and governance in the field of social and labour market policy, as well as on street-level bureaucracy.
Håkan Johansson is a Professor of social work at the School of Social Work at Lund University, Sweden. He has published extensively on topics related to comparative social policy and activation reforms and their implementation in Nordic welfare states.
