Deliberate de-escalation

How our public safety professionals respond to a situation and manage themselves, could be the difference between success, an embarrassing place in the national spotlight, the hospital, or where they sit in the courtroom.

For that reason, with methods that have been refined by three decades of service, and thousands of hours of in-person training sessions, this book was intentionally designed to be a comprehensive guide on succeeding at achieving de-escalation again, and again, and again.